Frequently Asked Questions

Frequently Asked Questions About the 2ndSite Service

About 2ndSite

	About the 2ndSite Invoice Service.
	Why is it called 2ndSite?
	The 2ndSite story.
	How does 2ndSite save me money?
	How does 2ndSite make money?

Invoicing

	Why won't background colors print on invoices?
	Can I customize the look of my invoice template?
	What Is Recurring Billing / Automated Invoicing?
	Will 2ndSite send recurring invoices automatically?
	Can I use 2ndSite for recurring billing with PayPal?
	How do I post a payment for an invoice and mark it as paid?
	Why won't invoices update when I modify a client's address?
	Can I allow client's to view invoices without logging in?
	Creating a recurring invoice that gets sent at a future date.
	Tax or shipping calculated from the subtotal plus sales tax?
	How do I apply a discount to an invoice?
	How do I return a paid invoice to pending status?

General Features

	What if some of my clients do not have an email address?
	Do I have to receive payments online to use 2ndSite for free?
	Can I export my 2ndSite clients, staff, invoices or timesheets?
	I can not find my system/login page.
	Can I use 2ndSite even though I am not located in Canada?
	Does 2ndSite support multiple currencies?
	How do I get a referral code?
	Which Mac and PC browsers are compatible with 2ndSite?

Security

	About servers and security.
	Why it is a good idea to update your browser?

Payment

	What is a payment gateway service provider?
	What is an internet merchant account?

Customized Login Pages

	What is a custom login page?
	How do I order a custom login page?
	May I add a customized login page to a free subscription?

Employee Timesheets

	How do I log hours on employee timesheets?
	Why can't I log timesheet hours for a project?