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Data Backups and Information Life Cycles
How often is my information backed up?
Your information is backed up nightly by two independent services. Each
backup is stored in a separate location as a safeguard to ensure that, even
in the event of a catastrophe like a tornado or flood, your information
will be safe and your records can be quickly restored.
Am I responsible for credit card info?
Absolutely not. When your clients pay you and submit their credit card or
bank account details, neither you nor 2ndSite has anything to do with this
information. Credit card and bank account information is stored exclusively
by the financial institutions who process the transactions. They have approved
your invoice solution (2ndSite!) as a secure and reliable online application.
Having done so, they bear the responsibility of stores and collecting all
credit card and bank account information.
How long is my data stored in the 2ndSite system after I delete it?
With the exception of credit card and bank account information, which are
only stored by the financial institutions who collect it (see above),
any information you delete is stored for two weeks and no
longer. Should you need your information restored, you must make your request
within two weeks of deleting it.
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