FreshBooks.com  
2ndSite Inc. Login Search Blog Sitemap Contact
  Call Toll Free 1-(866)-303-6061
 
Services Pricing About Partners Security Testimonials Support
Online Invoicing & Web Based Billing Online Web Timesheets Support Ticketing System Online
Document Management: Secure File Transfer for Sharing Documents Online Online Contact Management: Organize & Selectively ShareContacts Securely Free Online Reports: Business Process Reporting Customized Login Page: Customize Your
Edition of 2ndSite
 

Support Ticketing System

 
   Home >> Services >> Support Ticketing System
  Overview Features How It Works Screenshots  

Managing and Sorting Cases



Cases can be sorted by case ID, status, company and the date it was last updated.

View Larger Image Easy ticket and case management

Creating New Cases/Tickets



Create a ticket in seconds by entering the details of the issue. Assign a client, department and even add iner

View Larger Image Easily create new cases

Detailed Case and Ticket History



Keep a detailed history of ticket details for your records.
View Larger Image Case history for your records
Get a Free System!
  Services
Online Invoicing
Staff Time Tracking
Support Ticketing System
Secure Document Management
Online Contact Management
  Articles
eChecks Checkout
Do Not Build Your Own Solution
  Case Studies
Innovest Group
Lion's Gate Films
Bajito Onda Foundation
  Types of Billing
Recurring Billing
Web Hosting Billing
Web Based Billing
Subscription Billing
Property Management Billing
Home   |   Services   |   Pricing   |   Partners   |   Security   |   Resources   |   Support   |   Blog   |   Contact   |   Affiliates
2790 Dufferin Street - Toronto, Ontario, Canada - M6B 3R7 - (toll free) 866.303.6061 - (phone) 416.481.6946 - info[at]secondsite.biz
 
   Privacy Policy  |   Terms of Service Copyright © 2000-2007 2ndSite Inc. All rights reserved